Terms & Conditions

Who We Are
This website is operated by MNML [ABN: 31 655 319 529]

Your Agreement
Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Our Services
We are 100% committed to providing you with an outstanding experience, so we’ll do our best to prevent any delays or interruptions to the website. That being said, sometimes things do go pear shaped and the website may not be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way. You must not: Use the website for anything that breaks the law or infringes someone else’s rights; Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and In any way tamper with the website or transmit any viruses via the website.

Intellectual Property
The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that’s fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Third Party Links
This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk. 

Email communication
When you accept these terms and conditions we will automatically subscribe your email address to the MNML member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.

Geolocation
This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website. Indemnity We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

Disclaimer
All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose of the products sold on this website. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation of Liability
To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law
These terms of use are governed by Victorian law and if there’s a dispute concerning these terms of use, the courts in Victoria will determine the outcome.

Contact Us
If you have any questions relating to these terms of use, please contact us by emailing hello@mnmllife.co

Mobile Terms of Service

MNML Life Pty Ltd

Last updated: Oct. 30, 2025

The MNML Life Pty Ltd mobile message service (the "Service") is operated by MNML Life Pty Ltd (“MNML Life Pty Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to MNML Life Pty Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of MNML Life Pty Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with MNML Life Pty Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to MNMLLaundry or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other MNML Life Pty Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to MNMLLaundry or email hello@mnmllife.co.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


MNML $100 Giveaway – Terms & Conditions
1. Promoter
 This giveaway is conducted by MNML (“Promoter”, “we”, “our”). TikTok and Instagram are not affiliated with, or responsible for, this promotion.
2. Eligibility
Open to residents of Australia or the United States aged 18 years or over.
Employees, contractors, and immediate family of the Promoter are not eligible to enter.


3. Entry Period
The giveaway opens on Friday 31 October at [2pm, AEST] and closes on Sunday 9th November at [Midnight, AEST] (“Entry Period”).
Entries received after the Entry Period will not be considered.


4. How to Enter
 To enter the giveaway, participants must:
Follow @MNML on Instagram.
Follow @MNML on TikTok.
Like the giveaway post.
Tag 2 friends in the comments who would love to win.


Multiple entries are not permitted.
Entries that do not meet the above criteria will be invalid.


5. Prize
One (1) winner will receive a $100 MNML product bundle.
Total prize value: $100 AUD.
The prize is non-transferable and cannot be exchanged for cash.


6. Winner Selection
The winner will be selected at random from all valid entries.
The draw will take place on Monday 10th Nov at [10am, AEST].


7. Winner Notification
The winner will be notified via Instagram or TikTok direct message within 48 hours of the draw.
If the winner does not respond within 7 days, a new winner may be selected.
The winner’s first name and/or username may be announced publicly on MNML’s social media channels.


8. Privacy
Personal information collected for this giveaway will only be used for the purpose of administering the giveaway.
By entering, participants consent to MNML storing and using their information for this purpose.


9. Liability
To the maximum extent permitted by law, MNML excludes all liability for any loss, damage, or injury suffered in connection with this giveaway or the prize.


10. General
The Promoter reserves the right to cancel, modify, or suspend the giveaway at any time.
The Promoter’s decision is final and no correspondence will be entered into.

 

MNML Competition Giveaway “YEARS SUPPLY of MNML Laundry Capsules” - Terms and Conditions:

  1. Eligibility:

1.1. The MNML Competition Giveaway “YEARS SUPPLY of MNML Laundry Capsules” (the "Giveaway") is open to legal residents of Australia, aged 18 years or older at the time of entry.

1.2. Employees, officers, directors, and immediate family members of MNML Life Pty Ltd and its affiliated companies are not eligible to participate in the Giveaway.

  1. Giveaway Period:

2.1. The Giveaway will begin at 10am on Monday 29th July AEST and end on 12th of August at 11:59pm AEST (the "Giveaway Period").

  1. Entry:

3.1. To enter the Giveaway, participants must complete the following steps:

To enter: Follow or Like @MNML.Life on Instagram or Facebook, like the giveaway post and tag two friends on the post.

3.2. Only one entry per person is allowed. Any additional entries will be disqualified.

  1. Prize:

4.1. One (1) winner will be selected at random from all eligible entries.

4.2. The prize for this Giveaway is:

  1. 1 x MNML CHAMOMILE Laundry Capsule Tube valued at $32.95
  2. 1 x MNML CITRUS Laundry Capsule Tube valued at $32.95
  3. 1 x MNML CHAMOMILE Laundry Capsule Refill Bag valued at $29.95
  4. 5 x MNML CITRUS Laundry Capsule Refill Bag valued at $149.75
  5. 1 x MNML Laundry Hamper Bag Valued at $25
  6. Shipping of the prize to 1 location in Australia - valued at $30

4.3. The prize is non-transferable and cannot be redeemed for cash or any other substitute.

4.4. Where applicable the warranty for the prize will be limited to the product manufacturers warranty. Any return shipping for product warranty claims will be the responsibility of the prize winner. Returns will be subject to the product manufacturers returns policy. MNML Life Pty Ltd shall not be held liable for products supplied by third parties.

  1. Winner Selection and Notification:

5.1. The winner will be selected at random from all eligible entries within 30 Days days of the Giveaway's end date.

5.2. The winner will be notified via email or direct message on the platform used for entry within 1 Day of the winner selection.

5.3. If the selected winner does not respond within 7 days of being notified, a new winner will be randomly selected, and the same notification process will be followed.

  1. Publicity Release:

6.1. By participating in the Giveaway, the winner agrees to allow MNML Life Pty Ltd to use their name and likeness for promotional and advertising purposes without additional compensation.

  1. General Conditions:

7.1. MNML Life Pty Ltd reserves the right to disqualify any entry that does not comply with these Terms and Conditions.

7.2. MNML Life Pty Ltd reserves the right to modify, suspend, or terminate the Giveaway or these Terms and Conditions at any time, without notice, for any reason.

7.3. MNML Life Pty Ltd is not responsible for any technical issues, including but not limited to, website or platform malfunctions, that may affect the entry process or winner selection.

  1. Privacy:

8.1. Personal information collected in connection with this Giveaway will be used in accordance with MNML’s privacy policy.

  1. Governing Law:

9.1. These Terms and Conditions are governed by the laws of Victoria, and any disputes will be subject to the exclusive jurisdiction of the courts in Victoria.

  1. Sponsor:

10.1. The Giveaway is sponsored by MNML Life Pty Ltd